Important Update on US Shipping Delays

Updated Shipping Delay Notice (Feb 7, 2025)

We want to keep you informed—US orders are currently experiencing shipping delays due to customs processing.

As we ship from our international warehouse, packages may take longer than usual to clear customs before reaching you. Delays are completely out of our control, and by placing an order today, you acknowledge and agree to these potential delays.

What You Need to Know:

• Your package is on its way and will arrive as soon as possible.

• If your order is stuck in customs, we are here to help and will work to resolve any issues.

• You are not responsible for any unexpected duties or import fees—if this occurs, please contact us.

• All sales are final regarding shipping delays—we will not issue refunds due to transit delays. Refunds will only be considered if the package is ultimately returned to us as undeliverable.

By placing an order, you agree to these terms and acknowledge that delays may occur. We appreciate your patience and support as we actively monitor shipments and work with customs officials to ensure your order reaches you as soon as possible.

For any concerns or assistance, feel free to contact our customer service team at hi@drmersclub.com.